Services / AI automation

AI automation.

Automations that take the repetitive, time-eating jobs off your team, and hand the hours back.

Start with one job. Prove AI pays. Keep your clients’ data safe.

How an automated job runs: AI drafts, your person checks

  1. The job comes in An enquiry, an email, an invoice
  2. AI does the first draft From your past jobs and your rules
  3. Your person checks it A person approves anything that leaves
  4. It’s done Filed where it belongs
Who this is for

Who is AI automation for?

AI automation is for Sydney construction, property and professional services firms with 5 to 100 staff, where every hour of admin is an hour not spent on paying work. Owners, principals and COOs who know there’s something in AI but haven’t seen it pay yet, and those already using it who know exactly what they want built. We cover where the return comes from in maximising ROI with AI automation.

“He explained things in plain English, kept it relevant to our business, and showed us real examples of how AI could take some of the admin load off us. For the first time it felt achievable rather than scary.”
Kevin Watsford · Director, Handyman Guru Kev

More client stories

The work

What can AI automate in your business?

AI automation takes the repetitive admin off your team: quotes and proposals, the inbox, finance admin, reports, client follow-up and meeting notes. Yours might look different. The test never changes: does it hand back hours every week? Whether a job needs an AI agent is a separate question, covered in should you be using AI agents yet.

Quotes & proposals

Drafted from your past jobs and price rules, ready for a human to approve.

Inbox & admin

An inbox that sorts itself: filed, prioritised, attachments where they belong, routine replies drafted.

Finance admin

Invoices read, matched and reconciled instead of retyped; the chasing list writes itself.

Reports & updates

The monthly report that writes its own first draft from the systems you already use.

Client follow-up

Every enquiry answered while it’s still warm, and follow-ups that don’t rely on someone remembering.

Meetings & notes

Meetings that end with the actions captured and shared, so nobody’s stuck writing them up.

Deliverables

What do you get from AI automation?

  • A working automation, live on your systems

    Not a prototype or a proof of concept: running in your business, doing the job.

  • Your people trained to run it

    The team that owns the work owns the automation, no calling us for every change.

  • Plain-English documentation and a portable handover

    It’s yours. No lock-in. Everything documented so anyone can pick it up.

  • A number you can point to

    Hours back, every week, measured.

Two ways in

How does an AI automation project run?

An AI automation project starts with the Audit or a scoped build. From there it follows the Korbai Method: Build, Train, Partner, one proven step at a time.

If what you want turns out to touch several workflows, we’ll tell you the Audit is the better place to start. Either way, we make the first step easy, show the value and the ROI, and build from there.

Paul Korber runs every engagement and stays your one point of contact. On most builds, one of our technical partners, Nofil Khan or Lindsey Crowe, leads the engineering. Meet the team

  1. Where do we start?

    • Generally the best first step

      The Audit

      Fixed fee, fixed window

      If you’re unsure where to begin, or there are plenty of workflows worth automating, start here. It finds where AI pays first and puts a number on it.

      More on the Audit

    • A scoped build

      Quoted up front

      If you’ve been using AI and know exactly what you want, in some cases we’ll just scope that one build.

      Tell us what you want

  2. Build: Prove one workflow

    First workflow live in weeks

  3. Train: Your team runs it

    Checked again after 30 days

  4. Partner: Keep it on track

    Ongoing, with regular check-ins

FAQ

Questions we get asked

How much does AI automation cost?

Every automation is quoted up front, once it's scoped, so you know what you're committing to before you decide. If you start with the Audit, it's a fixed fee for a fixed window and stands on its own.

Do we have to start with an Audit?

Not always. The Audit is generally the best first step if you're unsure where to begin, or if there are plenty of workflows worth automating. If you've been using AI and know exactly what you want, in some cases we'll just scope that one build. We'll work out which suits you on the free discovery call.

How long does an AI automation take to go live?

The first workflow is live in weeks, on the tools you already use, one thing at a time, proven before the next.

Do we need to be technical to run an automation?

No. The technology is the easy part. Most of the work is people and change (BCG, 2024), and training your team is part of the job.

Which automation platform do you use?

Whichever fits the work, and often that is one you already pay for. The first question is whether the tools you have can do the job natively, because a workflow that lives inside your existing system is one less subscription and one less thing to maintain. On Microsoft 365, that usually means Power Automate. Where a connector genuinely earns its place we build on n8n, Zapier or Make, and which one depends on where the work sits and who is going to look after it once we have gone. If an IT provider looks after your Microsoft 365, we can scope the automation and hand the build to them. What we do not do is pick the platform first and fit your business to it.

Do we need AI agents for any of this?

Usually not, and the difference is worth being clear about before anyone buys one. Most of what gives a professional services firm real hours back is a defined workflow that runs the same way every time. Agents decide their own next step, which is genuinely useful when the steps cannot be known in advance, and unnecessary overhead when they can. We work out where that line falls in your business rather than starting from the assumption that you need one.

Get started

Not sure where to begin?

Book a discovery call and tell us where the hours go, or what you want built. If we can’t see a payoff, we’ll say so on the call.

AI Readiness Score

Before you go, how ready is your business for AI?

Twelve questions, three minutes, scored on the spot. No email needed to see your result.

Score your business